These terms cover both your use of the On-Chain Mind website and platform, and the terms on which we sell subscriptions to you.
Subscriptions are offered on a monthly or annual basis and renew automatically until you cancel.
New subscribers may be offered a 7 day free trial. A payment card is required to start it, and unless you cancel before it ends, your subscription begins and your card is charged.
You can cancel at any time from your account. Cancelling stops future payments and you keep access until the end of the period you have paid for.
Current prices are shown on our Pricing page. Nothing we publish is financial advice. Please read our Disclaimer.
On-Chain Mind ("OCM", "we", "us" or "our") can be contacted at any time through our contact page. If we need to contact you, we will do so using the email address registered to your account.
These Terms of Use and Sale ("Terms") govern your access to and use of the OCM website, the Studio, our research, newsletters and any other services we provide (together, the "Platform"), and the sale of any subscription to you.
By accessing the Platform, creating an account or purchasing a subscription, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
These Terms incorporate our Disclaimer and our Privacy Policy, which form part of your agreement with us.
You are a consumer if you are acting wholly or mainly outside your trade, business, craft or profession. Some provisions of these Terms apply only to consumers, and some apply only to business users. Where that is the case, we say so.
We may change these Terms from time to time, for example to reflect changes to the Platform, to our pricing structure, or to comply with law.
Where a change is material and affects your subscription, we will give you at least 30 days' notice by email before it takes effect. If you do not accept the change, you may cancel your subscription before it takes effect and we will refund any amount you have paid for a period after the cancellation takes effect. Continuing to use the Platform after the change takes effect means you accept the revised Terms.
To access subscriber content you must create an account. You agree to provide accurate information and to keep it up to date.
Your account is personal to you. You are responsible for keeping your login credentials confidential and for all activity that takes place under your account. You must not share, sell, transfer or allow others to use your account or your access to subscriber content. If you believe your account has been accessed without your permission, tell us immediately.
Accounts are for use by one individual. If you require access for a team or an institution, please contact us about a suitable arrangement.
Subject to these Terms and, where applicable, payment of your subscription fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and its content for your own personal or internal business use.
This licence does not permit you to use the Platform or its content to provide a competing product or service, or to redistribute, resell, syndicate or publish our content or data to third parties.
You may not:
We may suspend or terminate access where we reasonably believe these restrictions have been breached.
All content on the Platform, including our proprietary indicators, composite scores, methodologies, charts, analysis, text, graphics, videos and code, is owned by us or our licensors and is protected by copyright, database right, trademark and other intellectual property laws.
Certain underlying market and on-chain data is licensed to us by third party providers and remains the property of those providers. Your right to use that data is limited to viewing it within the Platform, and does not include any right to extract, store, redistribute or commercially exploit it.
Except as expressly permitted in these Terms, you may not copy, modify, distribute, transmit, display, perform, licence, resell or create derivative works from any content on the Platform without our prior written permission.
We aim to keep the Platform available and up to date, but we do not guarantee that it will be uninterrupted, error free or free from delay. Access may be suspended temporarily for maintenance, updates or reasons outside our control.
Much of the data we display is supplied by third parties. Where a provider changes, delays or withdraws a data feed, affected metrics may be interrupted, altered or discontinued.
We may add, change or remove features, dashboards or metrics over time. We will not make changes that materially reduce the overall value of a paid subscription during a period you have already paid for without offering you a pro rata refund of the unused portion.
We offer a free plan and one or more paid subscription plans. The features, billing periods and current prices of each plan are set out on our Pricing page, which forms part of these Terms.
Prices are stated in US dollars. Your card issuer may apply a currency conversion or foreign transaction charge, which is a matter between you and them. Prices are inclusive of any sales tax or VAT that we are required to charge, unless stated otherwise at checkout.
A contract between you and us is formed when we confirm your subscription by email.
We may offer new subscribers a free trial, currently of 7 days. The trial length and any conditions are shown at signup.
A valid payment card is required to start a trial. Unless you cancel before the trial ends, your paid subscription will begin automatically at the end of the trial period and your card will be charged the price for your chosen plan. You can cancel at any point during the trial from your account, and you will not be charged.
Free trials are limited to one per person. We may withdraw or decline a trial where we reasonably believe this is being circumvented.
Subscriptions are billed in advance and renew automatically at the end of each billing period, at the price then in effect, until cancelled. By subscribing, you authorise us to charge your payment method on each renewal date.
Payments are processed by our billing provider and its payment processor. We do not store your full card details.
It is your responsibility to keep your payment details current. You can update them at any time in your account.
We may change our prices. Any change to the price of your existing subscription will take effect at your next renewal, and we will give you at least 30 days' notice by email beforehand. If you do not wish to continue at the new price, you may cancel before the renewal date.
You can cancel at any time from your account, or by contacting us. Cancellation stops any further renewal payments.
When you cancel, your subscription continues until the end of the period you have already paid for, and access ends at that point. We do not provide partial refunds for the remainder of a billing period except where these Terms or the law require it.
This section applies to consumers. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days from the day after your contract is made to change your mind about a distance contract and receive a refund.
Because we give you immediate access to the Platform, by subscribing you request that we begin supplying the service straight away. If you then cancel within the 14 day period, we may deduct an amount in proportion to the service supplied to you up to the point you told us, and we will refund the balance within 14 days of being told.
Nothing in these Terms affects your statutory rights, including your rights under the Consumer Rights Act 2015 in respect of services supplied with reasonable care and skill. If you are a consumer resident outside the United Kingdom, you may have equivalent or additional rights under your local law, and those rights are not affected by these Terms.
Beyond your legal rights above, we may offer a refund at our discretion, for example where a technical fault has materially prevented you from using the Platform for a significant period. If you think something has gone wrong, contact us and we will look at it properly.
Refunds are made to the original payment method.
If a payment fails, we will attempt to take it again over a short period and will contact you by email so you can update your payment details.
If payment remains outstanding after those attempts, we may suspend or terminate your access to paid content without further notice. You can restore access at any time by resubscribing.
When a paid subscription ends, for whatever reason, your access to subscriber content stops. Your account itself is not deleted, and you may continue to use any free content we make available.
We do not guarantee continued access to, or export of, any content, data or settings after your subscription ends. If you want to keep anything, download it before your access ends.
We may suspend or terminate your account or subscription where you materially breach these Terms, where we are required to do so by law, or where we reasonably suspect fraudulent or unlawful use.
Where we terminate for a reason that is not your fault or your breach, we will refund the unused portion of any fees you have paid in advance.
The Platform and its content are provided for informational and educational purposes only and are not financial, investment, tax, legal or trading advice. We are not authorised or regulated by the Financial Conduct Authority or by any other financial services regulator, and we do not provide personal recommendations or assess suitability.
Our full Disclaimer forms part of these Terms and you should read it in full before relying on anything we publish.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Subject to that:
If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill, and nothing here affects your statutory rights.
If you are a business user, you agree to indemnify us against any claims, losses, damages and reasonable costs arising from your breach of these Terms or your unlawful use of the Platform. This section does not apply to consumers.
We are not liable for any failure or delay in performing our obligations where that failure or delay results from events outside our reasonable control, including failures of third party data providers, hosting or payment infrastructure, network outages, or acts of government.
If you are unhappy with the Platform or with our service, please contact us through our contact page so we can try to resolve it. We aim to acknowledge complaints within 5 working days.
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions continue in force. Our failure to enforce any right is not a waiver of it.
We may transfer our rights and obligations under these Terms to another organisation, and will tell you in writing if we do. You may not transfer your rights or obligations without our written consent.
A person who is not a party to these Terms has no right to enforce any of its provisions.
These Terms, together with the Disclaimer, the Privacy Policy and the Pricing page, constitute the entire agreement between you and us in relation to the Platform and any subscription.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.
If you are a consumer, this does not deprive you of the protection of any mandatory provisions of the law of your country of residence, and you may also be entitled to bring proceedings in your local courts.
Last updated 17/08/2026.